Prima de Sur offers USPS, UPS, and Fed Ex shipping on all U.S. domestic orders. International shipping to Canada and Europe is available via Fed Ex, DHL, and UPS.

Orders are processed twice per week, Monday through Friday, excluding holidays. All orders ship from San Jose, CA, or Santiago, Chile. Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email. When your order is processed, you will receive a shipment confirmation email with the shipping tracking number. Residents of California will pay state tax on their purchases (9.38%)

Expected arrival date for international orders is approximately 10-14 days from the order date. For international orders, a customs duty will be charged to you depending upon the country in which you reside and the cost of the product you have ordered. Prima de Sur is not responsible for payment of this duty. Please consult an online duties calculator before placing your order, for which you will be liable.