SHIPPING & RETURNS

Shipping Policy

Prima De Sur offers free shipping on all domestic orders on our website.  If you are shipping within the US, sales tax will only be charged on orders shipped within California. Orders placed Monday through Friday are generally shipped within 48 hours. We ship to all 50 United States using the United States Postal Service (USPS) and United Parcel Service (UPS) ground which requires a physical address to be entered during the checkout process. If you require expedited shipping at an additional cost please contact us to make arrangements in advance by emailing us at primadesur@gmail.com.  Applicable expedited shipping rates will apply.

FREE DELIVERY – LOCAL AREAS ONLY

Free delivery is available to various counties around the South Bay and Central Coast, including Santa Clara, Santa Cruz, and San Francisco. Please contact us to inquire about delivery dates and locations by emailing us at primadesur@gmail.com

 

 

Return & Exchange Policy

Here at Prima De Sur returns are possible  in their original packaging and with a copy of the invoice. Return postal charges are to be paid by the customer. Once the goods have been received you will receive a confirmation email. Your exchange/refund will then be processed. Feel free to contact us by email at PrimaDeSur@gmail.com with any further questions.

 

Prima De Sur Customer Service

For general customer service or more information regarding returns, please contact us at:

PrimaDeSur@gmail.com